The system was installed smoothly by the site construction team with Loadtec providing supervisory support. The site has now operated for four years with the systems providing reliable and safe access and loading.
The physical and logistical challenges were not unique to NBO. Most clients have the same issues. NBO were receptive to adoption of innovation and so the upselling of technology and its benefits was not such an issue. It was clear that alternative designs would not have met their needs and they did not seek to compromise on their values of both safety and cleanliness.
The system that was designed as a hybrid has gone on to be Loadtec’s biggest selling tanker access system globally.
In fact Loadtec now produces hybrid versions of the system to suit rail loading stations. The NBO project is used as a shining example of the benefits that forward-thinking client management can bring. Loadtec has also worn out Jim’s doormat, taking customers from many parts of Europe to see how this system works and, more importantly how well it has endured in a 24/7 environment. Most have gone on to buy the system or a derivative of it.
Overhearing two drivers chatting on day while on a site survey for another customer, the Loadtec team heard one saying how the best system he had ever worked with in Europe was the one at NBO. That was the best recommendation one could ever hope to hear.